Customer service

How can we help you?
Use our handy Help Center!
Find the answer to your question quickly and easily through our Help Center.

Frequently asked questions clients

What is Hlprs?

How can I book a helper?

Are there helpers active in my region?

How are the helpers screened?

Why Hlprs instead of the black market?

What are the benefits of Hlprs over other agencies or websites?

What are the rates?

Frequently asked questions helpers

I want to work via Hlprs, what should I do?

How can I respond to vacancies?

How do I adjust my availability?

How can I earn badges?


Change data

Change your booking

View the helpers in your region

Make a booking

View invoices


Change data

Change your availability

Respond to vacancies

Follow a course

View payments

Immediate answer to your questions

Help center

A lot of answers to your questions are handled in our extensive Help center. There, you will find an answer quickly.

No waiting time


Immediate answer! When the chatbot doesn’t understand your needs, he will look for someone who can help you.

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Answer within 1 working day

Call us on 085-2019689

Would you rather talk to someone? You can reach us between:
Monday - Friday: 09:00 - 12:00

Average waiting time: 4 minutes

A complaint?

Do you have a complaint? We do our best to serve you well. Are you not satisfied with something anyway? Let us know and we’ll see if we can do anything for you. Happy to help!

Happy clients, that's our goal!

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